EPISODE · Mar 11, 2025 · 43 MIN
#089: Craft A Patient Experience That Drives Revenue
from Strata Studios · host StrataPT
On this episode of Strata Stories, Paul talks with Michael Silva, a PT Business Coach & Consultant Michael and Paul Discuss:1) How to create truly personalized, patient-centered care2) Building stronger psychological connections to drive motivation3) Standing out through exceptional patient experiences4) Achieving business success by focusing on customersStrata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!If you'd like to learn more about Strata EMR & Billing and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!If you have any questions, send us a note [email protected]. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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#089: Craft A Patient Experience That Drives Revenue
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