EPISODE · Jan 22, 2020 · 1H 8M
090—Personalizing the Customer Experience
from Conquer the Chaos
Crystal Heuft and Rob Stevenson define what personalizing the customer experience means, the steps it takes to make the customer feel welcome and catered to individually, and the psychology behind personalized customer experience. Tune in for more.
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090—Personalizing the Customer Experience
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This episode is 1 hour and 8 minutes long.
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This episode was published on January 22, 2020.
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