#096 - Hospitality Meets Joanne Taylor-Stagg - The Exceptional General Manager and industry Champion

96 episodes in and I don't know why it took me so long to speak to multi-award winning Joanne Taylor-Stagg, General Manager of The Athenaeum Hotel & Residences (https://www.athenaeumhotel.com/) but I'll be forever grateful that we got some time.When not running her hotel and picking up awards left, right and centre, Joanne is busy creating something quite magnificent, That being MIDAS (Master Innholders Developing Additional Skills) You can learn more about that here https://masterinnholders.co.uk/midas/.We got through so much in our chat including:-Big intro’sRespect the humanThe knowledge of Grand MotherWimpey & MacDonald'sAfternoon teaEarly start in South AfricaThe best laid plansMarriottBeing a GM during 2012 OlympicsTaking a regional roleElon MuskLearning new skillsThe AthenaeumThe importance of good ownersDoing some goodRewarding intentMIDASHoteliers CharterFixing the industryDoing the right thingSpielberg editing movies on propertyChurchill the adaptable drinker And so much more.We absolutely need more people like Joanne in our industry and she is leading the way on making a significant difference to how this industry is perceived. I was so grateful to get some time with her and hope you'll agree, it's a fabulous chat.Enjoy!This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy