10/23/24: Driving Progress: IRS IT Modernization, AI Innovation, and Business Process Transformation Across Government

On this edition of Fed Gov Today with Francis Rose, sponsored by Appian, we dive into three critical topics reshaping the landscape of federal IT modernization, business process transformation, and AI integration in financial management. Jenna Whitley, Acting Assistant Inspector General for Audit for Security and Information Technology Services at TIGTA, discusses the IRS’s progress on its modernization journey. As the IRS embraces AI, automation, and cloud technologies, Whitley highlights the improvements made possible through the $4.7 billion in supplemental funding from the Inflation Reduction Act. Matt Beran, Industry Lead for Global Defense and Intelligence Programs at Appian, shares insights into how federal agencies are rethinking their business processes with automation. He outlines the "Big Three" pillars—process orchestration, automation, and intelligence—that are helping agencies streamline workflows and improve mission-critical operations. Chi Okonkwo, Director of the Agency Financial Systems Office at NASA, talks about how AI is changing the game in federal financial management. From enhancing fraud detection to improving financial modeling, Okonkwo explains how AI can bring greater accuracy and efficiency to finance operations. She also shares best practices for piloting AI initiatives and scaling them across the agency, with a focus on data precision and workforce collaboration. For more information and resources related to today’s discussions, visit the show page at fedgovtoday.com.