EPISODE · Apr 25, 2023 · 32 MIN
10 dos and don'ts while on a call - Episode 23-007
from Tales From The Cube · host Cliff Tooher
In this episode, I drop some tips about what you should and should not do on a call. From the Agent and customer side of the call. It's important to think about who you manage the call, whether you are the agent or the person calling. Below is the webpage I got most of the list from. It's called Helprace. https://site.helprace.com/blog/30-dos-and-donts-in-customer-service The article is 30 Do’s and Don’ts for Better Customer Service and is a blog post from Helprace.
What this episode covers
In this episode, I drop some tips about what you should and should not do on a call. From the Agent and customer side of the call. It's important to think about who you manage the call, whether you are the agent or the person calling. Below is the webpage I got most of the list from. It's called Helprace. https://site.helprace.com/blog/30-dos-and-donts-in-customer-service The article is 30 Do’s and Don’ts for Better Customer Service and is a blog post from Helprace.
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10 dos and don'ts while on a call - Episode 23-007
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