10 dos and don'ts while on a call - Episode 23-007

Episode 23 of the Tales From The Cube podcast, hosted by Cliff Tooher, titled "10 dos and don'ts while on a call - Episode 23-007" was published on April 25, 2023 and runs 32 minutes.

April 25, 2023 ·32m · Tales From The Cube

Summary

In this episode, I drop some tips about what you should and should not do on a call. From the Agent and customer side of the call. It's important to think about who you manage the call, whether you are the agent or the person calling. Below is the webpage I got most of the list from. It's called Helprace. https://site.helprace.com/blog/30-dos-and-donts-in-customer-service The article is 30 Do’s and Don’ts for Better Customer Service and is a blog post from Helprace.

Episode Description