10 Seconds To Win or Lose Customer Loyalty - With Pamela Herrmann

With so much attention these days focused on e-commerce and optimizing the customer experience online, many Main Street businesses have lost of art of connecting with – and impressing – customers face-to-face. 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{mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} This week on Monday Morning Radio, Pamela provides listeners an exclusive preview of the remarks she’ll make come April 2015, when she headlines The National Main Street Conference in Atlanta. Pamela is interviewed by Wizard Academy faculty member Dean Rotbart, co-host of Business Unconventional, the one-hour radio newsmagazine that aired weekly on News/Talk 710 KNUS AM in Denver. Be sure to follow Dean on Twitter: @RepToolChest and subscribe to Roy H. Williams's Monday Morning Memo. The best things in life really are free! Photo: Pamela Herrmann, Reach Across the Register Posted: February 2, 2015 Monday Morning Run Time: 27 minutes  50 seconds Want to learn how to generate free publicity and social media "buzz" for your business?  Schedule a one-hour phone consultation with Monday Morning Radio co-host Dean Rotbart: 1-303-296-1200.  Limited slots now booking for Februray and March 2015.