#10 The future of banking is AI-driven - Bart Pietruszka - ex-CDAO HSBC

The Future of Banking Is AI-Driven - Insights from HSBC’s Former CDAO Bart PietruszkaBanking is one of the most advanced sectors in AI, but what’s really happening behind the scenes? In this episode of The AI Social Club, Margot Bletterie speaks with Bart Pietruszka, former Chief Data & Analytics Officer at HSBC, to unpack the real state of AI in financial services.From hyperpersonalized customer experiences to ROI-driven AI tools, Bart shares what’s working, what’s failing, and why traditional banks must rethink how they organize around AI, fast.Whether you’re in banking, data, or tech leadership, this episode is a must.You’ll learn:Why 70% of AI initiatives still fail in banking (and how to fix that)How to ensure every AI project has measurable ROI and business valueWhy the Chief AI Officer may soon replace the traditional CDAOWhat hyperpersonalization in banking could really look like (think Netflix-style experiences)The strategic risks of legacy systems and poor data for GenAI adoptionChapters:00:00 Introduction  02:00 Real-world AI use cases in banking  06:45 Why AI projects fail and how to build for ROI  09:10 Balancing compliance with innovation  15:13 The rise of Chief AI Officers  21:00 What hyperpersonalized banking could look like-🎧 Subscribe to The AI Social Club Podcast for more conversations with AI & data leaders🔗 Know more about Bart : https://www.linkedin.com/in/bart-p22/🔗 Know more about The AI Social Club: https://www.thesocialclub.aiListen to us on Youtube and on your favorite podcast platform:Spotify: https://open.spotify.com/show/7d3XmTgIhXqim1r63a1yWHApple Podcasts: https://podcasts.apple.com/us/podcast/the-ai-social-club/id1793045703If you found this episode valuable, like, share, and comment. It helps us reach more people!-You liked this episode? Share it around you, like it on the podcasting platform, give us feedback !You would like to be a sponsor of the AI Social Club? Contact us on LinkedInWe are on:LinkedIn: https://www.linkedin.com/company/the-ai-social-club/Instagram: https://www.instagram.com/theaisocialclub/Find out more about The AI Social Club on our website: https://www.thesocialclub.ai/ Hosted on Acast. See acast.com/privacy for more information.