100-Adopt a Resident

from Clintcast · host Clint Maun

In continuing discussion regarding "passing the survey", one particularly helpful tactic that is effective in improving customer service, even beyond the survey, is an "Adopt a Resident" program. This helps to elevate your customer care from interdisciplinary to trans-disciplinary - a major success!

Episode metadata supplied by the publisher feed · Published May 1, 2009

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100-Adopt a Resident

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