101. Tap the Power of Psychological Contracts with Pam Kappelides

In this episode of the Volunteer Nation podcast, Tobi invites Pam Kappelides onto the show to talk about the power of psychological contracts and its critical importance in understanding and managing volunteer expectations within organizations. Their discussion uncovers how mismatches between volunteer expectations and their actual experiences can lead to early volunteer turnover and affect volunteer retention; practical tips for organizations to address and prevent breaches in psychological contracts, as well as how organizations can approach volunteer recruitment and more! Full show notes: 101. Tap the Power of Psychological Contracts with Pam Kappelides 2026 is flying by. Still have doubts about your volunteer strategy? Join Tobi Johnson's Game Changers Q&A on Aug 27. Free registration. Get clarity.Register nowThanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.  For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at [email protected].