#1018 - Why Your Best Ideas Are Sitting With Your Customers

You're probably asking if customers are happy. But are you asking what they actually want?𝗜𝗻 𝘁𝗵𝗶𝘀 𝗲𝗽𝗶𝘀𝗼𝗱𝗲 𝘆𝗼𝘂'𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:- Why "how did we do" and "how can we improve" are very different questions- How a simple suggestion mechanism can shape better products and services- Why your customers are your best source of product development insightMost businesses collect feedback. Few businesses invite ideas. There's a big difference between asking someone if they were happy and asking them what they wish you did differently. One closes a loop. The other opens a door.James makes the case for bringing back the suggestion box. Not literally, but as a mindset and a mechanism. When you give customers a clear way to tell you what they want, you stop guessing and start building something people actually need. The best person to improve your product is the person using it.𝗧𝗼𝗽𝗶𝗰𝘀 𝗖𝗼𝘃𝗲𝗿𝗲𝗱- Customer feedback and product improvement- Crowdsourcing ideas from your customer base- Suggestion box strategy for small businesses- Voice of the customer in product development- Customer led growth- B2B service improvementThis is episode 1018 of the Daily Sales Message podcast.Hit follow so you never miss an episode..𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗝𝗮𝗺𝗲𝘀LinkedIn → https://www.linkedin.com/in/jamesnewelluk/.📩 𝗔𝗯𝗼𝘂𝘁 𝗧𝗵𝗲 𝗗𝗮𝗶𝗹𝘆 𝗦𝗮𝗹𝗲𝘀 𝗠𝗲𝘀𝘀𝗮𝗴𝗲Daily practical sales tips covering sales messaging, sales psychology, B2B selling and conversion improvement.Most deals are lost in explanation, not negotiation..𝗜𝗺𝗽𝗿𝗼𝘃𝗲 𝘆𝗼𝘂𝗿 𝘀𝗮𝗹𝗲𝘀 𝘀𝗸𝗶𝗹𝗹𝘀 (𝘀𝘁𝗲𝗽-𝗯𝘆-𝘀𝘁𝗲𝗽)https://www.practicalsalestraining.com.𝗜𝗺𝗽𝗿𝗼𝘃𝗲 𝗵𝗼𝘄 𝘆𝗼𝘂 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴https://www.clearsalesmessage.com.Clear Sales Message™ helps companies communicate their value clearly so buyers understand faster and buy with confidence.