102 Chris Brook-Carter, CEO and Retail Leader: The New Leaders We Need In Retail, From The CEO Who Knows Them All

I was honoured to be a guest speaker at the recent Retail Trust Together Fest employee wellbeing event and today I’m absolutely delighted to be welcoming Chris Brook-Carter, the CEO of the Retail Trust.From 1832 onwards, the Retail Trust has been caring for and protecting the lives of people working in retail. They believe the health of retail colleagues is the foundation they need to flourish in both work and life, creating a more sustainable and successful future for the retail sector. And in recent years the retail industry has been extremely hard hit by economic turbulence. Their services have never been more necessary.Last year, over 270,000 retail colleagues reached out for help. The Retail Trust took 14,000 helpline calls, that’s one every 37 minutes, provided over £400,000 in financial aid and delivered over 10,000 counselling sessions.Chris has been a passionate supporter, advocate and champion of UK retail across his entire career. Prior to joining the Retail Trust, Chris was the Managing Director and Senior Vice President of Retail Week - the most influential media brand in UK retail – and the World Retail Congress, the single biggest gathering of global retail’s leadership each year. Chris led these brands for ten years, transforming the business from a weekly print title, into a digital-first information and global events brand that continues to sit at the heart of global retail by delivering on its mission to inform, connect and inspire the leaders that continue to colour this great sector.I’m looking forward to hearing about Chris’s life lessons in retail and the Unlock Moments that helped him to figure out the path ahead.--Chris Brook-Carter: https://www.linkedin.com/in/chris-brook-carter-3891474/The Retail Trust: https://www.retailtrust.org.uk/ The Unlock Moment is hosted by Dr Gary Crotaz, PhD — master interviewer, executive coach and author. Downloaded in over 140 countries. Sign up to The Unlock Moment newsletter at https://tinyurl.com/ywhdaazp Find out more at https://garycrotaz.com and https://theunlockmoment.com Also discover his other podcasts, The Box of Keys and Unlock Your Leadership. Follow, subscribe and leave a review wherever you get your podcasts — and connect with Dr Gary on LinkedIn for more leadership insights. Part of The Unlock Moment podcast family.