#102 - Hospitality Meets Francisco Macedo - The Passionate Hotel Operator

I'm not going to lie, I'm a sucker for a luxury hotel.So imagine my delight when I asked Group Operations Director of Iconic Luxury Hotels, Francisco Macedo on the show to chat through his journey.We get through loads including:-Staying busyThe hospitality wayGetting into Hotels earlyThe similarities within the Medicine and hospitality industriesThe importance of the right mentorsJuggling work and educationWorld Class UK HospitalityMadeiraWorking through the country house hotel sceneTaking the helm at Cliveden HouseStrategic emailingFinding a balanceJournalingConfusing guests in cloakroomsMaster Inn HoldersAnd so much more.There are wonderful lessons and ideas all the way through our chat and Francisco talks with passion and humour throughout.Enjoy!This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy