#103 Pavers Series: Creating Value Beyond the Sale w/ Steve Tjornhom, CEO and Co-Founder, TruSeal America LLC

Download Gary’s 13 Keys to Creating a Multi-Million Dollar Business from https://www.DitchDiggerCEO.com/ Steve Tjornhom (https://trusealamerica.com/) is the owner / CEO of TruSeal America LLC and M & M Construction and Asphalt.Steve and his brother Pete founded TruSeal America in 2000 and both play a very active role in the day-to-day operations of the company. Currently Steve is responsible for the direction and vision of TruSeal America while still involved with sales, marketing, and strategic initiatives. He has been married 39 years, is the father of 2 and has 6 grandchildren. He is an avid outdoorsman and enjoys hunting, fishing, his hunting dogs, and spending time outdoors with his family. In this episode, Gary and Steve discuss: 1. Lessons on Long-Term Customer Loyalty in Lawn Care 2. Building Customer Trust Through Clear Expectations 3. Delivering Excellence: Lessons on Service and Performance 4. Aligning Customer Success with Company Success LinkedIn: https://www.linkedin.com/in/steve-tjornhom-62549214/               https://www.linkedin.com/in/steve-tjornhom-569285126/ Website: https://trusealamerica.com/ Facebook:  https://www.facebook.com/TruSealAmerica1 Instagram: https://www.instagram.com/trusealamerica/ Connect with Gary Rabine and DDCEO on:  Website: https://www.DitchDiggerCEO.com/  Instagram: https://www.instagram.com/DitchDiggerCEO TikTok: https://www.tiktok.com/@ditchdiggerceopodcast  Facebook: https://www.facebook.com/DitchDiggerCEO Twitter: https://twitter.com/DitchDiggerCEO  YouTube: https://www.youtube.com/@ditchdiggerceo