103. The Covid Effect on the Customer Journey

Frederick Gagle Technology Executive and Information Officer with the leadership of all aspects of Information Technology, Information Security, Project Management with extensive experience in strategic sourcing, vendor management, purchasing and procurement, financial management, process re-engineering, network operation center services, network architecture, and design, development of KPIs, incident management, IT asset management, engagement management, ITIL-based service management, Software Development Life Cycle (SDLC), and extensive large-scale project management.