#103 Vuoi offrire un servizio scadente? Comunica male

from Customer Service Culture · host Paolo FABRIZIO

Non importa quale canale utilizzi: se non comunichi in modo chiaro avrai clienti insoddisfatti a prescindere dalle informazione che fornisci loro. In questa puntata del podcast Paolo Fabrizio condivide la comunicazione incomprensibile di una banca italiana. Articolo blog http://bit.ly/Podcast-103-SMS. Clicca sui capitoli di approfondimento qui sotto↓

Episode metadata supplied by the publisher feed · Published Jun 14, 2017

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#103 Vuoi offrire un servizio scadente? Comunica male

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