106: Leaders with Heart Are Human and Give Others Permission to be the Same

Heather Younger, speaks with Dr. Karen Johnson, Equity and Inclusion Administrator for Washington Department of Corrections about her leadership style, where her drive to lead comes from, her unique view and purpose working with the incarcerated and those that serve them and her leadership conversion story. Key takeaways: It doesn't matter how much you know, but how much you care Take care of yourself so that you can take care of your people. Then, they will care for your customers and you Realize you are human and give others permission to do the same Be grateful for even painful feedback.