107 - Micro Living: It's Not What You Say, It's How You Say It

In this micro living episode of Rooms With Ronald, Ronald Harrington https://www.linkedin.com/in/ronaldharrington/ emphasizes the importance of tone and delivery in leasing and customer interactions. He shares practical tips on how to improve communication by focusing on how you say things, not just what you say.In this episode:- The importance of tone and inflection in communication- How confidence and attitude influence customer perception- Practical exercises to improve tone and delivery- The impact of smiling and pacing in conversations- Matching energy without mirroring emotionsChapters00:30 The Importance of Tone in Communication06:48 Practical Tips for Effective Communication10:35 Creating Authentic Connections in Leasing🔔 Click subscribe to @MultifamilyMediaNetwork on YouTube and stay up to date on our growing lineup of multifamily industry leaders and must-hear conversations! 📰 Sign up at https://www.multifamilymedianetwork.com/ to receive our newsletter and explore our library of podcasts and blogs from today’s multifamily experts!