108 - Brandon Matthews - Culture Coach and Host of the Mind Your Business Podcast

Brandon shares a compelling story of his healthcare experience as his mother battled cancer. It is the story that you hope was not your organization. His insights are key to the small things that healthcare organizations can do different that make a big difference in the perception and reality of patients when they interact with your care givers. Small changes can become a major strategic advantage. Sponsored byScio Management Solutions https://scioms.com