109: A masterclass in brand health tracking with Jenni Romaniuk, Ehrenberg-Bass Institute & Author of Better Brand Health

This week, we opened wide and said 'aaaah-nd welcome back' as we once again caught Better Brand Health author, Jenni Romaniuk. Research Professor and Associate Director at that conveyer belt of marketing minds, the Ehrenberg-Bass Institute, Jenni has advised many of the world’s biggest brands and authored what’s now a trilogy of true industry bibles. 3 years and 1 new book better, we snared Jenni for a second Call To Action chinwag on penning Better Brand Health, pomegranate trees, marketer’s frustrations around brand tracking, shiny new metrics, brand rejection, attributes, memory, charming condiments, healthy cars, a rant on Net Promoter Score, $3 hot dogs, a salacious soft p*rn novel, and a quick fire question she answered with a third alternative which was to gouge her eyes out with a spoon.../////If you haven’t already, you’d be a fool not to fill your ear canals up with Jenni’s first cameo on Call To Action, here. Find Jenni on LinkedInGet your grubby mitts on a copy of Better Brand Health Here’s Jenni’s other two brilliant books; Building Distinctive Brand Assets and How Brands Grow 2And enjoy her current favourite ad, Go A Moe’s, if you’re after a serious earworm (or $3 hot dog)Thank you to everyone who has lent their ears and their brains for over 100 episodes of the Call To Action® podcast. It’s a real privilege. Please do share and review the podcast to help more marketers feel better about marketing. Timestamps(01:54) - Quick fire questions(05:00) - Why she wrote Better Brand Health(11:32) - The frustration marketers feel with brand tracking (15:17) - Chasing shiny new metrics (18:09) - Is tracking brand health easier than we assume?(20:53) - A lesson on brand rejection(25:43) - Is there a case for not tracking brand health? (29:01) - Attributes and memory(40:22) - Listener questions (50:50) - 4 pertinent posers (55:40) - The salacious soft p*rn version of Better Brand Health Jenni’s book recommendations are: Slow Horses by Mick Herron A Scandalous Life by Mary S. Lovell  The Meaning of It All by Richard Feynman  /////