109. The Importance of Patient Experience with Dr. Matt Allen of DifferentKind

Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience. Listen in to hear:How the patient experience can be improved through better understanding the data and metricsHow practices can predict patient behaviors, needs, and responses, allowing them to plan and implement strategies effectivelyHow sustainable growth is achieved when practices focus on creating long-term relationships with their patients, rather than just treating them as one-off customers…and so much more!You can learn more about DifferentKind at www.differentkind.com, where you can book a demo. Also, you can connect with Dr. Matt Allen on LinkedIn: https://www.linkedin.com/in/differentkind/. See a demo of DI and get a $50 gift card: https://get.dentalintel.net/podcast.