109. Tony Nash, Booktopia // The Step-By-Step Process To Building A $240M Business In A 'Dead' Industry, And How You Can Too

For many small business owners, thinking of getting to $1M in revenue, let alone $10M or $100M, can be a daunting process, or even one that seems unachievable at times. And hearing stories of Australia's top entrepreneurs building multi-million dollar empires can often sound unlikely for the everyday business owner. However, these aren't overnight successes and the steps they take to succeed are steps you can take to make it happen too. Let Tony Nash, Founder of Booktopia, Australia's #1 online book retailer, take you down the steps to how he's built a $240M business in a 'dead' industry, as well as how he's been operating his business in 2022 to stay ahead of the curve. Featuring clear strategies and tactics that you can replicate to create success no matter what level you are or how far 'behind' you think you might be, this episode of The Make It Happen Show is not to be missed. Check it out. Timestamps: 1:23 - When Tony realised he had to pay for EVERYTHING as the business owner 2:30 - Leadership skills required from every business owner 4:25 - Why empowering your employees is key to success 5:06 - Stop getting upset when your employees quit! 7:36 - Start creating a magical environment for your team to work in 12:01 - "If you want a job, work from home. If you want a career, work in the office." 12:53 - How to start becoming an expert at seeing business opportunities 15:25 - Why a high barrier to entry into an industry is NOT a bad thing 17:58 - Is there such thing as the 'lightbulb moment'? 21:47 - The first step to getting to $200M in revenue 25:38 - Pay yourself a proper salary! 28:29 - The challenge of e-commerce in 2022 32:55 - The one thing Tony wouldn't do again in Booktopia's history 35:29 - Why you should NOT focus on being an industry leader Find full show notes, resources, and templates here: https://hubs.la/Q01g5g7g0