11: Inspiring Leader Barry Robinson – Managing Director, Wyndham Hotel Group (Asia Pacific)

What this episode covers

This podcast features Barry Robinson, President and Managing Director, Wyndham Hotel Group and Vacation Resorts, Asia Pacific. Currently the Wyndham business generates $300 milion and have over 5000 employees worldwide. He started working in the local family business which was a couple of hospitality establishments in Dunedin, New Zealand and became a General Manager at the age of 27. He then moved to Indonesia and then China to lead global hotel chains within those regions. “Moving into Wyndham, I had a vision for the business and it was a lot different to what others had in mind. And the timeshare industry has been around for years and I was trying to make major changes in direction and philosophy [which] was very challenging for some people. I was seen as a young CEO. Looking back, I was trying to move too quickly, was too aggressive. That is one of the key learnings I had” – Barry Robinson. This podcast explores Barry’s transparent and resilient entrepreneurial leadership style and his inspirational career journey to date. Shaun McCambridge – Inspirational Leaders Podcast Shaun McCambridge is the Managing Director of Stellar Recruitment (http://www.stellarrecruitment.com) , a devoted husband and father to four spritely children. Shaun created the Inspirational Leaders series to inspire emerging leaders and to shine a light on what it takes to be an inspirational leader. Dunedin, New Zealand (https://www.dunedinnz.com/) Wyndham Hotel (http://www.wyndhamap.com/wps/wcm/connect/wyndham/home/home) Bill Moss, Macquarie Bank (http://www.theaustralian.com.au/life/weekend-australian-magazine/mind-over-body/news-story/12f2e59aacd99113011bf3c30f441f5e) Sir Clifford Skeggs (https://en.wikipedia.org/wiki/Cliff_Skeggs) Humbleness and humility (http://www.hotpepper.ca/blog/2015/09/21/difference-between-humility-and-humbleness/) Don’t play games (http://www.wagonheim.com/playing-mind-games-in-business/) Methodical (http://www.thwink.org/sustain/articles/000_AnalyticalApproach/index.htm) Formulating a plan (https://onstrategyhq.com/resources/how-to-write-a-strategic-plan/) Have a recruitment regime (https://www.betterteam.com/recruiting-strategies) Hire genuine employees (http://blogs.workday.com/hire-and-keep-the-right-employees/) Integrated customer service team (https://www.helpscout.net/helpu/customer-support-department/) Dedication to customer service (https://daymondjohnssuccessformula.com/launch-pad/customer-service-is-more-important/) Redefine a business (https://www.forbes.com/sites/homaycotte/2015/12/29/3-ways-to-redefine-your-business-in-2016/#4e794c436731) Grow your profit (https://www.myob.com/au/blog/10-ways-to-increase-your-profit-margins/) Resilience (https://www.psychologytoday.com/basics/resilience) Allocates time off for family (http://www.parents.com/parenting/better-parenting/advice/maximize-family-time/) Healthy body + healthy mind (https://www.psychologytoday.com/blog/the-athletes-way/201302/7-habits-healthy-mind-in-healthy-body) Develop the team around you (https://www.forbes.com/sites/joefolkman/2016/04/13/are-you-on-the-team-from-hell-5-ways-to-create-a-high-performance-team/#343f2b1b7ee2) Continually evolve (http://insights.som.yale.edu/insights/how-should-companies-evolve) Leave a legacy of being dynamically different (https://www.huffingtonpost.com/joan-moran/5-ways-to-leave-a-great-l_b_7148112.html) Also available on: iTunes Store

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