11: Should We Use AI Agents?

In this episode of The Data Literacy Show, Ben Jones (CEO of Data Literacy) and Alli Torban (Senior Data Literacy Advocate) share a practical framework to help you identify strong AI automation candidates, reduce risk, and keep quality high over time.Topics covered:How to use the Frequency–Complexity Matrix to spot good automation opportunitiesHow to evaluate a task’s exception rate and decide between full or hybrid automationHow to estimate recovery cost so you can start automating safelyThe four categories of Automation Health Metrics every team should monitorWhy humans still play a critical role in trusted automationLinks mentioned:Show notes: https://dataliteracy.com/episode-11Waitlist for our new course Enhancing Your Workflow with AI: https://dataliteracy.com/enhancing-your-workflow-with-ai/