11. Techno Beat. With Colin Rule

Colin Rule is one of those people who you feel good to know. His journey has taken him from the Windy City to the Silicon Valley with so many stops in between. Colin was there at the birth (if not conception) of Online Dispute Resolution (ODR). At eBay he developed an ODR platform which was used to resolve more than 60 million disputes a year. That's not a typo.  60 million disputes a year! Colin and I discuss how ODR has developed since we first met during an event in Brussels c. 2001 where I was leading a team launching Europe's first ever ODR scheme - for Ford Motor Company. We discuss the scale difference between the UK and the giants of the US, China and India. We discuss ODR in the UK and Colin's view that whilst Blockchain and Metaverse are still work in progress, AI is here - right now - and nobody should ignore it. Finally we cover how the pandemic has modernised and normalised ODR - especially for mediation. To get in touch, please send me an email or leave a voice message. Make sure to subscribe so you are first to get all our new episodes.  You can follow me on Twitter @mediatorgregg and if you want to book me as your mediator or to speak at an event then to acquire availability, check conflicts and discuss appointments, please call +44 (0)207 936 7070 or email [email protected]. For information about training to be a mediator email Hunt ADR.