EPISODE · Dec 19, 2019 · 5 MIN
110 Asking about "Feelings" vs. "Thoughts"
from The Art of Sales with Art Sobczak · host Art Sobczak
Some sales training goes overboard on its insistence that you use or don't use certain words. The words we use in sales CAN make all of the difference. But WHERE they are used is much more important. You'll hear this explained using the "feel" vs. "thinking" example.
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110 Asking about "Feelings" vs. "Thoughts"
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