111. Chatbot Coaching in the Workplace (Emma Weber)

Coaching can be a powerful tool to transfer learning to improving on-the-job performance. However, it is often challenging to scale coaching to an entire organization, unless we use technology. I enjoyed testing out a new chatbot coaching tool called Coach M, which was developed by Lever - Transfer Learning. In this episode, I speak with the CEO of Lever about what it looks like to have a chatbot coach and the impact it can have on learning in the workplace. Emma Weber is CEO/Founder Lever – Transfer of Learning. Emma, a learning transfer authority, made it her mission in life to make a difference to learning transfer worldwide. Frustrated by the amount of learning which is wasted when it fails to make it across the knowing–doing gap Emma created the Turning Learning into Action™ methodology to solve that problem. This methodology is deployed throughout 20 countries and in 12 languages by a talented team and Coach M, a conversational intelligence chatbot. Coach M is challenging the industry's thinking of what’s possible in learning transfer. Emma shares her passion and expertise through her writing – her first book 'Turning Learning into Action: a proven methodology for effective transfer of learning' was published by Kogan Page in 2014 and is excited to have her 1st co-written ATD Association for Talent Development) press book ‘Designing Virtual Learning for Application & Impact’ published in 2023. Links: Emma Weber https://transferoflearning.com/about-us/emma-weber-2/ Lever Transfer of Learning https://transferoflearning.com Book: Turning Learning into Action https://transferoflearning.com/book/ Coach M https://transferoflearning.com/coach-m/ Book: Designing Virtual Learning for Application and Impact https://transferoflearning.com/designing-virtual-learning-for-application-and-impact/