1135: John Burns and Mark Segal of SOS Recovery and Fold'd

John Burns is the Executive Director of SOS Recovery Community Organization, based in Rochester, NH. John was in executive sales prior to helping start SOS Recovery back in 2016. He started as a volunteer and soon became the Executive Director. John headed the project of opening Fold'd and brought on Mark, previously featured on episode #1134, a few months after opening, back in 2022.  Mark Segal is the GM and Chef at Fold'd Community Diner. Fold'd is, from their website, "a part of SOS Recovery community Organization. Our mission is to bring high quality dining options and workforce opportunities for those in recovery from problematic drug or alcohol use, previously incarcerated, and/or justice involved." Mark got his start at his father's 250 seat theater/restaurant in Connecticut. He became the chef and manager there from 1986-1992. He then went on to the C.I.A. in NYC. He worked in high level fine dining restaurants for very notable chefs in NYC and LA and moved up to Portsmouth, NH for his first Executive Chef position at the prestigious One Hundred Club. He then moved on to be a Corporate Chef at the legacy hospitality group Tinios, overseeing the 40 plus year old Galley Hatch and Popovers. Mark then opened his own restaurant, called Gracy in 2020 and closed it in 2023. In 2024, he became the GM and Chef at Fold'd. Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. Contact the guest: SOS Recovery website: https://sosrco.org/ Fold'd website: https://folddnh.com Thanks for listening! Rate the podcast, subscribe, and share!  We are on Youtube: @RestaurantUnstoppable