114. Five Rarely Discussed Understandings We Should Have About Our Customers, Part 5

Do our processes, training, and marketing really align with what our customers care about most?In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.Tune in to hear about the one that probably costs us more money than any other!Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comSchedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-ses