114: Fostering Better Communication Standards in the Workplace with Lisa Duran

In this week’s episode Griffin Jones and Lisa Duran talk about the challenges that leaders face in the ever-growing infertility field as their clinics’ needs change and develop. They discuss consistency and coaching methods that can help make a professional team stronger. Lisa Duran is a consultant who has worked with a multitude of organizations with the focus of bringing teams and customers to the forefront of care. She has worked as the Chief Experience Officer for Inception, Reconceived,  the DiJulius Group, VP of Patient Experience with Vivere Health, and was Formerly Chair of the Association for Reproductive Managers through ASRM. She is an experienced public speaker that has spoken at a range of fertility and health conferences. Today’s Episode Focuses On: Efficient Delegation Practices Consistency in Behavioral Standards Navigating Through Negativity in the Workplace Utilizing Different Personality Types Effectively Healthy Communication Strategies Lisa’s Social Media Links: Linkedin Handle: https://www.linkedin.com/in/lisa-d-4025494b/?trk=public_profile_browsemap_profile-result-card_result-card_full-click To learn more about our Goal and Competitive Diagnostic, visit us at FertilityBridge.com