114: Using Trist & Bamforth's Study for Teaching Change

In this bonus release, Tom talks about using Trist & Bamforth's study as a way of teaching professionals (student-practitioners) about managing organizational change. By telling the story in a way that does not require mastery of the coal-getting terminology, Tom shows how to bring the case study to life for a contemporary audience and help them see what the sociotechnical systems framework can do to help them understand the implications of introducing new methods or technologies without consideration of the social consequences.