#114 - What Does a UX Research Chief of Staff Do?

What this episode covers

The rise of UX research was a game changer in software design and development. As UX continues to grow in nearly every industry, research ops experts with strong leadership skills are critical for companies working at scale.In this episode, A'verria Martin, Director, Chief of Staff, Head of Research Operations and Strategy at ServiceNow, provides a high-level overview of the UX Research Chief of Staff role and explains why this position is in high demand. As A'verria shares her journey, she defines the role of UX Research Chief of Staff and outlines her core responsibilities.

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Frequently Asked Questions

How long is this episode of Awkward Silences?

This episode is 35 minutes long.

When was this Awkward Silences episode published?

This episode was published on January 5, 2023.

What is this episode about?

The rise of UX research was a game changer in software design and development. As UX continues to grow in nearly every industry, research ops experts with strong leadership skills are critical for companies working at scale.In this episode, A'verria...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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