1140: Overheard: How to Build a Steady Referral Pipeline with Darci Hether, Rebecca Robinson, and Lacey Michalek episode artwork

EPISODE · Nov 14, 2025 · 56 MIN

1140: Overheard: How to Build a Steady Referral Pipeline with Darci Hether, Rebecca Robinson, and Lacey Michalek

from A Well-Designed Business® | Interior Design Business Podcast · host LuAnn Nigara

Today With Darci Hether, Rebecca Robinson, and Lacey Michalek Today on A Well-Designed Business, three seasoned designers share how they transformed their referral marketing by working with expert Stacey Brown Randall. Rebecca Robinson went from 18 to 40 referrals per year, Lacey Michalek turned a mahjong game into multiple projects, and Darci Hether developed systems for building warm relationships with industry professionals. You'll learn the exact referral language that creates psychological responses in past clients, why face-to-face networking beats social media for generating real momentum, and how to turn cold prospects into warm referral sources through strategic events. These aren't theories, they're proven tactics from experienced designers who've seen dramatic results. If you've been hoping referrals will just happen, this episode gives you the actionable roadmap to build relationships that consistently convert into new business. Other Resource Mentioned: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Stacey Brown Randall’s Newest Book: “The Referable Client Experience” Other Shows Mentioned: AWDB: #69: Power Talk Friday: Stacey Brown Randall – Take Control Of Your Business – Employee Management AWDB: #93: Power Talk Friday- Stacey Brown Randall- How To Create an Awesome Client Experience! AWDB: #558: Rebecca Robinson: Provide Value & Create Relationships with Contractors AWDB: #885: Power Talk Friday: Stacey Brown Randall: Generate Business Referrals Without Asking AWDB #220: Darci Hether: Literally The Things I Learned From A Well-Designed Business

Episode metadata supplied by the publisher feed · Published Nov 14, 2025

Embed this episode

Ready to play

1140: Overheard: How to Build a Steady Referral Pipeline with Darci Hether, Rebecca Robinson, and Lacey Michalek

0:00 56:03

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of A Well-Designed Business® | Interior Design Business Podcast?

This episode is 56 minutes long.

When was this A Well-Designed Business® | Interior Design Business Podcast episode published?

This episode was published on November 14, 2025.

Can I download this A Well-Designed Business® | Interior Design Business Podcast episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!