115: Becoming Team Disney: 4 Strategies You Can Use Today To Turn Your Team Into a Customer Service Powerhouse
Episode 115 of the The Business of Boutique Fitness podcast, hosted by Lise Kuecker, titled "115: Becoming Team Disney: 4 Strategies You Can Use Today To Turn Your Team Into a Customer Service Powerhouse" was published on May 23, 2017 and runs 29 minutes.
May 23, 2017 ·29m · The Business of Boutique Fitness
Episode Description
In this episode you'll learn:
- How the Disney cast members relates to my team members
- What is schema and how is it used to describe job descriptions?
- Why credentials can be secondary to personality and values
- The difference between interviewing and holding an audition using action- based hiring
How a list of responsibilities and a role differs
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