115. Fostering Innovation with Emerging Tech in L&D (Sam Lee & Veronica Gomez)

As new technologies like AI, are disrupting the way we work, there is an increasing need for effective ways to integrate these innovations into workflows. Learning to use new technologies effectively is a primary focus of learning teams around the world. But how can we quickly and proactively adapt to new technologies? McKinsey & Company’s Research & Innovation Learning Lab values developing capabilities that enable teams to stay current with their ever-changing landscape of emerging tech and lead through changes in the future. In this episode, I speak with two learning design experts who have developed a dynamic approach to fostering a culture of continuous learning and innovation with emerging tech, all within existing constraints. Sam Lee was a Learning Design Expert at McKinsey & Company at the New York City office and has recently transferred to Microsoft. With over a decade of experience in workplace learning domains, she has served in learning design and product leadership roles to design, scale, and innovate learning journeys for a global audience, focusing on future-ready digital leadership and tech skills. Sam is passionate about merging learning science and emerging technologies like AI to enable hyper-personalized learning experiences at scale. Veronica Gomez is a learning design expert passionate about learning science and co-creating joyful learning experiences. She leads global design projects for some of McKinsey’s large learning initiatives and programs. Gomez has a master’s degree in educational technology and complements that with her psychology and web design background to build human-centered experiences that strive for equitable access to learning. Sam Lee’s LinkedIn Profile: https://www.linkedin.com/in/junghwasamleeny/ Veronica Gomez’s LinkedIn Profile: https://www.linkedin.com/in/veronicagomezatencio/ Future-proof L&D’s capabilities: three questions can guide your team toward fluency in emerging technologies (ATD Magazine): https://www.td.org/content/td-magazine/future-proof-lampdrsquos-capabilities