EPISODE · Nov 18, 2025 · 41 MIN
116. Beyond Awareness: How NAMI’s Provider Program is Changing Behavioral Health
from The Stepping In It Podcast with Renee Schulte & Jason Haglund · host Renee Schulte
In this episode, hosts Renee Schulte and Jason Haglund sit down with Daryn Nelsen-Soza from NAMI National to explore how the NAMI Provider Program bridges understanding between mental health professionals and the people they serve. Together, they discuss how empathy, education, and lived experience can transform behavioral health care. Daryn shares insights into provider training, NAMI’s mission to close gaps in communication, and how these initiatives are reshaping the culture of care across the country.In this episode, you’ll learn:How the NAMI Provider Program strengthens relationships between clinicians and communities.Why incorporating lived experience in professional training leads to better outcomes.What NAMI is doing nationally to address workforce burnout and compassion fatigue.Ways providers can integrate empathy and self-reflection into their daily practice.The key moments in this episode are:00:00:06 – Introduction & Episode Overview00:00:59 – The Whiny Farmer Intro: November on the Farm00:02:15 – Meet Guest Daryn Nelsen-Soza from NAMI National00:03:40 – How the NAMI Provider Program Started00:06:25 – Bridging Gaps Between Providers and Lived Experience00:09:10 – Common Barriers in Provider Training00:12:00 – Why Empathy and Education Go Hand in Hand00:14:35 – The Role of NAMI in Behavioral Health Workforce Development00:17:50 – Stories of Connection & Impact00:21:20 – Addressing Burnout and Compassion Fatigue00:24:10 – How Providers Can Get Involved00:26:45 – Closing Thoughts & Key TakeawaysLinks:https://www.nami.org/support-education/mental-health-education/nami-provider/https://www.nami.org/wp-content/uploads/2023/08/NAMI_2020MH_ByTheNumbers_Adults-r.pdfhttps://www.statnews.com/2022/04/01/mental-illness-primary-care-research/https://pubmed.ncbi.nlm.nih.gov/36420940/Connect with us: https://ruralpolicypartners.com/ https://www.linkedin.com/linkedin.com/company/rural-policy-partners/ https://www.facebook.com/facebook.com/ruralpolicypartnershttps://www.youtube.com/@ruralpolicypartners Watch this episode on YouTube: https://youtu.be/gb8Z5NqMzn0
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In this episode, hosts Renee Schulte and Jason Haglund sit down with Daryn Nelsen-Soza from NAMI National to explore how the NAMI Provider Program bridges understanding between mental health professionals and the people they serve. Together, they discuss how empathy, education, and lived experience can transform behavioral health care. Daryn shares insights into provider training, NAMI’s mission to close gaps in communication, and how these initiatives are reshaping the culture of care across...
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116. Beyond Awareness: How NAMI’s Provider Program is Changing Behavioral Health
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