#116 Getting New Managers Started Right

from The Proteus Leader Show · host The Proteus Leader Show

Erika Andersen talks with Noel Massie, retired VP of US Delivery Operations for UPS, about his new book, 'Congrats! You've Been Promoted!' They discuss the most critical elements of success for new managers in any business.Timestamps[00:00] Introduction to the podcast[01:28] Why new leaders need support[02:29] The coach-leader relationship[03:59] Intentional leadership and integrity[07:10] The Four-to-One Feedback Model[09:20] Terms and conditions of leadership[13:25] The BEST Principle[16:03] Podcast wrap upFor more Proteus, subscribe to our newsletter.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow us on YouTube.

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This episode is 17 minutes long.

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This episode was published on December 22, 2025.

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