117: How Do I Know and Deal With Being Overstaffed?

Payroll feels heavy, team feels “busy,” and your profit is not where it should be. Are you actually overstaffed or just underperforming in the right places? This episode breaks that down so you can stop guessing and start leading. Jason walks through clear, practical benchmarks that tell you if your practice is staffed correctly or bloated, and what to do when the numbers say you have a problem. No drama, just data and hard truths. You will learn: How to use hygiene productivity ratios to see if you are losing money in the back What founder docs and associates should be producing per day to justify their support team The simple monthly “revenue per non dentist employee” metric that exposes overstaffing fast Where admin teams usually get bloated and how to decide what to keep in house vs outsource How to deal with C players, why avoiding those conversations is actually selfish, and how it steals from your family too If you feel trapped by payroll but guilty about cutting staff, this episode gives you a framework to decide with confidence, protect your culture, and pay your true A and B players what they deserve.