119: Management & the Worker -- Roethlisberger & Dickson (Part 2)

The episode on Roethlisberger and Dickson concludes with a discussion of the contemporary meanings and importance of the Hawthorne studies. The authors concluded the book with the idea that executives should establish dedicated positions of leadership for mastering the human dimension of work in their firms and become experts in solving human problems so to maintain morale and optimize productivity. But was this heeded? Is it time to revisit this finding?