EPISODE · May 3, 2017 · 33 MIN
119: Simon Blair: I was spit thrown into the deep end
from Fast Leader Show | Customer Experience Leadership
Simon Blair was a new call center team leader and instructed to increase sales by 400%. But as the new kid on the block he inherited the old school long-term employees that were resistant to change. After months of trying different tactics and failing time and again he finally found out how to get over the hump.
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119: Simon Blair: I was spit thrown into the deep end
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This episode was published on May 3, 2017.
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