12 AMEC - Presentando a Grupo Toka. Asociado AMEC.

What this episode covers

En este capítulo del podcast escucharás a la Directora de la AMEC, Marta Santiago junto con Karina Hernández López, quién actualmente se desempeña como Directora de Operaciones en Grupo Toka, ingresó en 2017 incursionando como responsable del área de producto, evaluación de prospectos, servicio al cliente, cadena de suministro a través de la producción y logística. Cuenta con 23 años de experiencia en el ecosistema de medios de pago trabajando con importantes empresas como Grupo Financiero Banamex y Elavon by Santander. En este nuevo capítulo, Karina nos presentan qué es Grupo Toka y su desarrollo en el mundo del CX hablando sobre acciones y visión del CX en Latam, tendencias e innovaciones a implementar para tener una excelente Experiencia de Cliente. Escuchanos en Spotify, Apple Podcast, Google podcast y iVoox Siguenos en: LinkedIn: https://www.linkedin.com/company/amec-m%C3%A9xico/ Facebook: https://www.facebook.com/AMECMex?mibextid=LQQJ4d ¡Forma parte de la Familia AMEC! https://amecmexico.com/socio/

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Frequently Asked Questions

How long is this episode of El Podcast de Experiencia del Cliente?

This episode is 21 minutes long.

When was this El Podcast de Experiencia del Cliente episode published?

This episode was published on November 14, 2023.

What is this episode about?

En este capítulo del podcast escucharás a la Directora de la AMEC, Marta Santiago junto con Karina Hernández López, quién actualmente se desempeña como Directora de Operaciones en Grupo Toka, ingresó en 2017 incursionando como responsable del área...

Can I download this El Podcast de Experiencia del Cliente episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.