12 Lessons These Ecommerce Founders Wish They’d Learned Sooner

from OPERATORS · host Sean Frank, Mike Beckham, Matt Bertulli, and Jason Panzer

What are the secrets to winning in ecommerce that nobody talks about? Matthew Bertulli (CEO, Pela Case & Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) reveal 12 lessons for anyone building a brand from the ground up. This is what they’d tell their younger selves if they ever got one more shot. Secrets like why it takes a decade for your brand to earn its name and how walking away from weak products makes grit pay off. After that, cash gets a hard look because even strong margins can still starve your reserves. Also included are quick hits like customer obsession, copying your first product, hiring slow, and firing fast. Powered By Fulfil https://9ops.co/fulfil Aftersell https://9ops.co/4i3bb5 Richpanel https://9ops.co/richpanel Northbeam https://www.northbeam.io/ Saras Analytics https://bit.ly/4a3gzVv Postscript https://9ops.co/postscript Operators Portal https://portal.9operators.com Operators Newsletter https://9operators.com

Episode metadata supplied by the publisher feed · Published Sep 2, 2026

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12 Lessons These Ecommerce Founders Wish They’d Learned Sooner

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