#12: NPS vaidmuo strateginių ir taktinių sprendimų priėmi...

What this episode covers

NPS – vienu klausimu paremta metrika, kuria matuojama klientų patirtis transakcijų metu arba bendras santykis su prekės ženklu. Kaip jį suprasti, vertinti ir panaudoti klientų patirties strategijai bei taktiniams sprendimams priimti diskutuojame su Telia rinkodaros įžvalgų vadove Justina Vaikutyte-Paškauske ir Telia verslo klientų kanalų kokybės koordinatore Greta Aukštakojiene. #MRhackers #klientupatirtis #NPS

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Frequently Asked Questions

How long is this episode of MR hackers?

This episode is 44 minutes long.

When was this MR hackers episode published?

This episode was published on September 17, 2021.

What is this episode about?

NPS – vienu klausimu paremta metrika, kuria matuojama klientų patirtis transakcijų metu arba bendras santykis su prekės ženklu. Kaip jį suprasti, vertinti ir panaudoti klientų patirties strategijai bei taktiniams sprendimams priimti diskutuojame su...

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