EPISODE · Aug 25, 2022 · 11 MIN
12 Steps to Get GuestsTo Your Bed and Breakfast | ep. #307
from Hospitality Property School · host Gerry MacPherson
I have spent the last number of episodes talking about creating the perfect BnB, but how do you get guests to your bed and breakfast? I’m going to share 12 tactics to help you succeed.Attracting guests to book your bed and breakfast might be a bit of a challenge post-COVID-19 and encouraging them to re-book might even be more demanding. To get guests to your bed and breakfast and later re-book will be made much easier by following the 12 tactics listed in this episode.1. Know the type of guests you want to attractDetermine your ideal guest. If you create a bed and breakfast that meets the wants and needs of your target audience, you’re well on the way to getting them to return for more visits.Knowing your customer's demographics and psychographics is very important to your property, your branding, and your bookings. Whereas demographics is all about your customer's buyer personas, psychographics is another component that helps you understand your guests. Here you want to find out what type of values and opinions they have, their habits and hobbies and what is their lifestyle like. With information like this, you can truly understand why your ideal guest is choosing your property. 2. It’s OK to have more than one idea for guestsYou may have groups of ideal guests who come for different reasons and this is OK. Keep in mind though, that each group has different needs. Try not to appeal to everyone, but appeal deeply to your ideal guest.This doesn’t mean you have to turn people away, but don’t lose track of focusing on your ideal guests.Continue reading, watching, listening and I will share 10 more tactics to help you get guests to your bed and breakfast...⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://keystonehpd.com/12-steps-to-get-guests-to-your-bed-and-breakfast-307“The Guide to Owning & Operating a Hospitality Property – Successfully” course. https://KeystoneHPD.com/CourseGet your copy of the “How to Improve Your Hospitality Properties Success” ebook? https://keystonehpd.com/how-to-improve-your-hospitality-propertys-successGet Your INNsider Tipshttps://KeystoneHPD.com/INNsider-TipsJoin one of your private groupshttps://keystonehpd.com/private-groupsSay hi on socialFacebook: https://www.facebook.com/KeystoneHPDTwitter: https://twitter.com/KeystoneHPDLinkedIn: https://www.linkedin.com/company/keystone-hospitality-developmentListen to The Hospitality Property School PODCAST herehttps://www.keystonehpd.com/hospitality-property-school-podcastsYouTubehttps://youtu.be/gGsFmnbdTCgA Division of Keystone Hospitality Property Development
What this episode covers
I have spent the last number of episodes talking about creating the perfect BnB, but how do you get guests to your bed and breakfast? I’m going to share 12 tactics to help you succeed.Attracting guests to book your bed and breakfast might be a bit of a challenge post-COVID-19 and encouraging them to re-book might even be more demanding. To get guests to your bed and breakfast and later re-book will be made much easier by following the 12 tactics listed in this episode.1. Know the type of guests you want to attractDetermine your ideal guest. If you create a bed and breakfast that meets the wants and needs of your target audience, you’re well on the way to getting them to return for more visits.Knowing your customer's demographics and psychographics is very important to your property, your branding, and your bookings. Whereas demographics is all about your customer's buyer personas, psychographics is another component that helps you understand your guests. Here you want to find out what type of values and opinions they have, their habits and hobbies and what is their lifestyle like. With information like this, you can truly understand why your ideal guest is choosing your property. 2. It’s OK to have more than one idea for guestsYou may have groups of ideal guests who come for different reasons and this is OK. Keep in mind though, that each group has different needs. Try not to appeal to everyone, but appeal deeply to your ideal guest.This doesn’t mean you have to turn people away, but don’t lose track of focusing on your ideal guests.Continue reading, watching, listening and I will share 10 more tactics to help you get guests to your bed and breakfast...⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://keystonehpd.com/12-steps-to-get-guests-to-your-bed-and-breakfast-307“The Guide to Owning & Operating a Hospitality Property – Successfully” course. https://KeystoneHPD.com/CourseGet your copy of the “How to Improve Your Hospitality Properties Success” ebook? https://keystonehpd.com/how-to-improve-your-hospitality-propertys-successGet Your INNsider Tipshttps://KeystoneHPD.com/INNsider-TipsJoin one of your private groupshttps://keystonehpd.com/private-groupsSay hi on socialFacebook: https://www.facebook.com/KeystoneHPDTwitter: https://twitter.com/KeystoneHPDLinkedIn: https://www.linkedin.com/company/keystone-hospitality-developmentListen to The Hospitality Property School PODCAST herehttps://www.keystonehpd.com/hospitality-property-school-podcastsYouTubehttps://youtu.be/gGsFmnbdTCgA Division of Keystone Hospitality Property Development
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12 Steps to Get GuestsTo Your Bed and Breakfast | ep. #307
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