12 years in ICO Complaints (with Dom Smith) AND Meta settlement

Send us Fan MailThe real problem with complaints isn’t that people are complaining.It’s that unhappy people don’t usually show up unless something already went wrong. So when the ICO says it has to triage harder, that’s the tension.Welcome to the Serious Privacy podcast, where Paul Breitbarth, Ralph O'Brien, and Dr. K Royal connect with Dom Smith of the UK's Information Commissioner's Office to discuss his role in addressing complaints and changes he has seen over the last 12 years. We'll learn a little about him and how his experiences and perspective over the years has shaped him as a data protection professional.Before you hear the episode, you will first hear an emergency segment to discuss the settlement Meta reached with U.S. states in the children’s harm court case.  @trustarc  If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email [email protected]. Rate and Review us!Subscribe today HERE Back the Board Game!  https://www.kickstarter.com/projects/seriousprivacy/serious-privacy-the-data-gamePowered by TrustArcFrom Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.