EPISODE · Sep 1, 2026 · 41 MIN
123 Chris Bolton: Cancel Your SaaS Stack and Build Your Own
from Agency Forward · host Chris DuBois
Hey everyone, today I'm joined by Chris Bolton.Chris runs Diviner, an SEO and marketing consultancy. Before that he spent about twenty years building Murmur Creative with his brother, and leaving it was hard enough that the two of them ended up in therapy over it.Since going out on his own he has done the thing most agency owners only talk about. He canceled nearly every software subscription he was paying for and spent a year building his own replacements. That became Diviner One, the CRM and review platform his clients now run on, and Crystl, a tool for managing AI agents that about a thousand people have downloaded.I wanted him on because build-versus-buy has changed. One person can now replace a stack that used to cost an agency thousands a month. Chris did it, and he is straight about both halves: the credibility it added to his consulting, and the year he spent building software that was never tested against anything besides his own imagination.In this episode, we discuss:Where the money goes when an agency stops renting its softwareWhy AI only burns you in the areas where you are not already the expertWhat it costs to leave an agency you built with your brotherAnd more...You can learn more about Chris Bolton on LinkedIn. Also, check out Chris' Grow Your Agency community. And if you want marketing help, check out Diviner. -----------Lead Gen is the hardest part of running an agency.For most, it's unpredictable, it's slow, and it's usually expensive.Gia flips that.It's the all-in-one growth platform that turns your existing relationships and client work into a steady pipeline.Gia automates lead gen follow-up and content, and it's all from the work you're already doing.You can check it out and get some free bonuses at getgia.ai/dynamicagency-----------No one was asking for another community. But I've made one anyway.So what's different?The Dynamic Agency Community is designed around access rather than content.Access to peers who've done it before.Access to experts who've designed solutions.Access to resources that have been battle-tested.And right now, the price for founding members is only $97/year.Join today so your agency has immediate access to everything you need to grow.You can join at dynamicagencyos.com/community.-----------Subscribe to the Agency Forward blog on Substack.We have weekly blog content with practical advice to help you advance your agency.-----------And if you're ready for 1-on-1 help to create some mind-blowing offers for your agency, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.
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Diviner founder Chris Bolton cancelled almost every software subscription his agency was paying for and spent a year building the replacements himself, and he is straight about what that bought him and what it cost.
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123 Chris Bolton: Cancel Your SaaS Stack and Build Your Own
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