1243 Cómo manejar las expectativas de tus clientes.

from Marketing para gente como uno. · host Carlos Malfatti

Un buen profesional de servicios tiene que prestar atención, entre muchas otras cosas, al gap que puede existir entre su conocimiento del servicio que brinda y las expectativas de sus clientes. Si estás brindando servicios o querés hacerlo, comprender y aplicar lo que hoy vengo a contarte te ahorrará muchos dolores de cabeza.

Episode metadata supplied by the publisher feed · Published May 18, 2023

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1243 Cómo manejar las expectativas de tus clientes.

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