127 - Driving Exceptional Team Performance and Employee Retention with Upgraded Technologies' John Metcalf

Your host, Doug Noll, talks with the Co-Founder and CEO of Upgraded Technologies, John Metcalf. John's parents ran an automotive shop, and he was homeschooled until high school. This unique upbringing, John believes, instilled in him positive self-talk, a trait he attributes to his parents' decision to homeschool him. They wanted him to have a different educational experience than they did, one devoid of the negative self-talk that was prevalent in their schooling.John's interest in languages led him to study Mandarin in Beijing, where he lived with a Chinese family and immersed himself in the language. His goal was to speak clear English like the characters in American sitcoms. This experience, coupled with his subsequent move to Hong Kong, where he started his first company, expanded his worldview and gave him a unique perspective on life and business.Get Upgraded's core concept is simple yet revolutionary. Subscribers receive a new computer or laptop every two years, and they return their old machine. These old devices are then refurbished and put back on the market, creating a cycle of reuse that benefits both the consumer and the environment.To learn more about John's work, click HERE and HERE.Think you'd be a great guest on the show? Apply HERE.Want to learn more about Doug's work? Check out his website at https://dougnoll.com.