#127 Il fattore tempo nel servizio clienti digitale

from Customer Service Culture · host Paolo FABRIZIO

Viviamo in un'epoca in cui siamo sottoposti ad un numero eccessivo di input esterni digitali. Di contro riversiamo questa pressione verso le aziende come clienti esigendo risposte rapide e risolutive a colpi di tweet e chat. Ascolta questo podcast imperdibile di Paolo Fabrizio.

Episode metadata supplied by the publisher feed · Published Feb 19, 2018

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#127 Il fattore tempo nel servizio clienti digitale

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