#128: Cathy Mauzaize, President EMEA, ServiceNow: “Technology only matters when it translates into impact for people.”

from The Tech Leaders Podcast · host bedigital

Join us this week for The Tech Leaders’ Podcast, where Gareth sits down with Cathy Mauzaize, President of EMEA at ServiceNow. Cathy talks about her journey to ServiceNow via some of the biggest tech companies in the world, unpicking the hype and reality around AI Agents, and why the Middle East is embracing modern tech faster that Europe.On this episode Cathy and Gareth discuss how companies survive in a modern, global economy, how AI will impact human learning, and a nugget of advice from Microsoft CEO, Satya Nadella.Timestamps:Introduction and early days (2:07)Legacy Tech and the Middle East (13:00)Priorities for Enterprise (21:55)AI Agents: Hype and Reality (25:48)AI and Human Learning (32:05)Commercial Impacts of AI (38:00)ITAM and AI Agents (45:43)Advice for 21-year-old Cathy (49:20)https://www.bedigitaluk.com/

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This episode was published on March 25, 2026.

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