#13 Following a passion for diagnostics whilst building a successful garage business - Mick Shaikly

In the latest episode of the On the Ramp podcast, host Alex sat down with Mick Shaikly from Shaikly Motor Company, a family-run garage with a rich history spanning generations. Mick's story is unique in that he is not just part of a family business but the bridge between two generations—having taken over from his father and now preparing for the potential involvement of his own children. 00:00 - Intro 08:08 - Moving away from the tools 10:34 - Business size 13:38 - Reshaping the business 18:13 - Transfer of business ownership 24:35 - Meeting other garage owners 32:32 - Work life balance 36:15 - Customer profiling 45:43 - Customer service 50:38 - Have you developed a passion for business? 53:01 - Using AI to assist with diagnostics 57:34 - Opening an EV site 1:00:36 - ADAS 1:06:00 - The power of AI within the motor industry 1:10:15 - What was your desire to expand? 1:14:04 - Training centre and development 1:20:41 - Bringing children into the business ⁠https://beacons.ai/ontheramp